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CLOSE READING SHAKESPEARE: A Course Portfolio A course portfolio for Shakespeare classes How to Improve Teaching Quality Felder, Richard M., & Brent, Rebecca. (1999) How to improve teaching quality. Quality Management Journal 6(20), 9-21.Feldner and Brent are faculty members at North Carolina State University.We first consider how an instructor can improve the quality of instruction in an individual course, and then the more difficult question of how an academic organization (a university, college, or academic department) can improve the quality of its instructional program. In both cases, we examine the potential contribution of quality management principles to teaching improvement programs in light of the cultural differences between industry and the university.Pew Scholars Program A photograph and information about the Pew Scholars Program, which is organized by the Carnegie Foundation for the Advancement of Teaching.
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